Deliver the care you promise. Every pet. Every shift. Every time.

Most pet care software manages reservations. We help your team consistently deliver exceptional care. AI-guided workflows, gentle coaching, predictive operations, and beautiful owner updates—all working together to give every family complete confidence while their fur baby is with you.

A person replies within one business day. No drip campaign.

Staff · Care queue

Rest check1:10 PM

Rest check — Cooper

Quiet suite · Room A04

Observed ✓ · 1:15 PM · recorded by Sarah

Pet parent

TruePackCare updates
Cooper’s medication given ✓8:05 AM

Carprofen 75 mg with breakfast — recorded by Sarah

Cooper made a new friend10:32 AMTwo dogs playing together outdoors

25 minutes of group play with Milo — recorded by Marcus

Cooper is sound asleep1:15 PM

Resting heart rate 98 BPM — steady

Wearable

A full house shouldn't lower the standard of care.

A customer never says: “Their reservation software was amazing.”

They say:

  • “They sent me pictures every day.”
  • “They knew exactly how my dog liked to eat.”
  • “I never worried once while I was away.”

TruePack's AI agent turns verified care into exactly those messages — as mobile updates. A text arrives, one tap opens the day's photos and notes. No app to install, no account to make, and it works on a hotel connection halfway around the world.

AI-guided Pet Care OS

Introducing “Kit” — Your AI pack leader. Kit keeps an eye on the whole operation.

AI Kit watches attentively over all aspects of operations.

Every stay, task, and priority on one live board — critical care surfaced above routine, for every role.

TruePack manager dashboard showing today's live care queue with priority tiles and a recommended next task above routine care
The live board — critical care above routine.

Gently nudges tasks that improve quality of care and revenue.

Each person on shift sees one recommended next task — pet, room, due window — ordered by a deterministic rule: critical first, then time. Medication order is never an AI guess.

TruePack staff view showing the recommended next task banner with pet, room, and due window above the ordered care queue
One recommended next task, then the ordered queue.

Captures relevant updates for the pack leader to approve and send.

Connect your AI provider — OpenAI, Anthropic, or xAI — and TruePack drafts each update only from that pet's verified care events. A human reviews before anything sends.

TruePack parent view showing a sent daily update beside the verified timeline of care events
What the family receives — beside the verified care record.

Suggests new ways to optimize growth & revenue — and executes when you approve.

From live occupancy, consented guest segments, and approved photos, it prepares campaign and social drafts. Every card shows what prepared it; nothing sends without your approval.

TruePack revenue intelligence tab with growth suggestion cards showing Prepared-by provenance lines and Approve and Dismiss buttons
Every suggestion shows what prepared it — approve or dismiss.

Built to support all members of the pack

Owners

Know every promise is on track — without standing in the building.

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Managers

The busiest Saturday, handled with grace.

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Staff

Everyone on shift knows what's next.

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Pet parents

A warm daily update built from your pet's actual day.

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Know every promise is on track — before a pet parent has to ask.

We onboard design partners in small batches, working directly with the team — and partners steer the roadmap. Ask about the next batch.

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